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Bespoke Learning

Bespoke Learning Services

Do you have the following symptoms in your organization?

 

  • Frustrated and disruptive or disengaged workforce?
  • Having poor communication with sub-ordinates, colleagues and bosses?
  • Assuming everyone knows how to do it?
  • Not having clear objective setting, structured performance evaluation systems, honest and open feedback and communication, etc.?
  • Is you company just going out and hiring leaders instead of developing your own?
  • Is your organization investing heavily in learning at the top but less at the bottom or the middle, where it may well be more needed?
  • You have your outstanding ones, your okay ones, and your downright incompetent ones who can do a lot of damage?

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Lean Six Sigma

Lean Six Sigma is a set of powerful tools and techniques that will help any organization to improve its efficiency and productivity. Lean Six Sigma Seeks to improve the quality of manufacturing and business process by: identifying and removing the causes of defects (errors) and variation

 

If you have tried improving your processes and seem be getting nowhere with improving results, call us and we will train your people on how to have breakthroughs with Lean-Six Sigma techniques. Get in touch with us now for more details! We care for your development and growth!

Kaizen

Kaizen is a Japanese term meaning “change for the better”. Also known as continuous improvement, is a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality.

 

If you are looking for small and continual improvement in your workplace, let us train your workforce to bring improvements in productivity and quality. Get in touch with us now for more details! We care for your development and growth!

Productivity & Quality Improvement Tools

Productivity & Quality Tools are required to help employees improve their work processes and business. Selecting the right tools are the key to business success that consistently deliver value to the customer, manage the quality and costs associated with products/services, and improve business productivity

 

Let us know your opportunities for improvement (OFI) and we will help you identify the right tools and techniques. We will transfer the knowledge and skills your people need to excel. Get in touch with us now for more details! We care for your development and growth!

Total Quality Management

TQM, Total Quality Management is a philosophical approach many managers today are incorporating into their organizational cultures. The basic foundation of TQM is to strive for optimal Customer Satisfaction, and the philosophy behind practicing TQM is that it will result in better products, services and quality. It is believed when these elements are achieved, customers receive total satisfaction. The philosophy also centers on people-centric ideologies.

 

If you want employees to have more control over their work and a greater sense of ownership in the company, translating to a natural drive towards Customer Satisfaction and noticeable increases in the overall success of the venture, contact us and we will get our TQM experts to assist you.

 

Get in touch with us now for more details! We care for your development and growth!

New ISO 9001:2015 – Are You Ready For Changes?

This course will give you an overview of the requirements and the principles of the new standard ISO 9001:2015. It provides information on the changes that has taken place and what is needed to make the transition to the new standards.

 

If you are currently ISO 9001:2008 certified, there are a number of significant changes heading your way.

 

This interactive course is structured to provide participants with the understanding the new standards and changes in the new standards and preparing yourself to implement the changes effectively, maintaining and continuously improving it.

 

Get in touch with us now for more details!

 

Demystifying ISO 9001:2015 Standards

This course will give you an in-depth understanding of the ISO 9001:2015 requirements and principles behind the standards. It provides simplified interpretation of the standards as well as the High Level Structure, Context of the organization and risk based thinking in the new standards.

 

This interactive course is structured to provide participants with the understanding and interpretation of the new standards and changes in the new standards against ISO 9001:2008 and preparing yourself to implement the changes effectively, maintaining and continuously improving it.

 

Get in touch with us now for more details!

 

Risk-Based Thinking in ISO 9001:2015

One of the key changes in the 2015 revision of ISO 9001 is to establish a systematic approach to risk. In previous editions of ISO 9001, a clause on preventive action was separated from the whole. Now risk is considered and included throughout the standard. The risk management and assessment approach taken in this course is aligned to ISO 31000:2009 framework.

 

This interactive course is structured to provide participants with the understanding of the risk-based approach in the new standards and techniques that can be applied to identify, analyse, evaluate and take action.

 

Risk-based approach will help organizations to establish a proactive culture of improvement, achieve consistency of quality of goods and services and improves customer confidence and satisfaction.

 

Get in touch with us now for more details!

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Teamwork

Stable teams of people who have learned over time to work well together can be powerful tools. But given the speed of change, the intensity of market competition, and the unpredictability of customers’ needs today, teams need to be kept intact with professional interpersonal skills. Our teambuilding programs both indoor and outdoor are tailored to meet the individual needs of organizations. We have what it takes to keep your team intact and the drive to perform in your workplace. Let us know your needs and we will map out a suitable course for you.

 

Get in touch with us now for more details! We care for your development and growth!

Unified Team Development

Not every group is a team. For example, a group that appears to be a team might simply be a collection of people who report to the same manager, but who have relatively little interdependence and mutual accountability. If a group does not meet the criteria of a true team, this process is unlikely to produce the results they expect.

Create a thinking team that works cohesively, brings about change at their workplace,  improve their processes, take ownership and be responsible for their actions, churn out creative ideas, and performs effectively and produces the results.

Let your people discover what it takes to build a truly unified and effective team. Help your team members to understand themselves and others better.

Get in touch with u snow for more details! We care for your development and growth!

Interpersonal Skills

Interpersonal Skills are a set of abilities enabling a person to interact positively and work effectively with others. It is a key goal of training and development initiatives for many companies, and is considered a constructive manner in which to handle office disputes and other personnel issues. If your employees require skills to handle conflicts, delegate effectively, overcome resistance to change, improve work habits, handle meetings effectively and etc.., then we would recommend you to attend our highly interactive “Effective Interaction in Workplace”.

 

Get in touch with us now for more details! We care for your development and growth!

Improving Communication Skills at Workplace

The one personal skill that has the greatest impact on your job satisfaction, promotion potential, and career success is your ability to communicate effectively with others.By improving your communications skills at work you increase your ability to achieve success, have your successes noted, and get yourself those promotions you deserve.

 

Join us in our highly effective communications skills program “Improving Workplace Communication – The ABC Way”. Let us know your needs and we will map out the course for you. Get in touch with us now for more details! We care for your development and growth!

Leadership Development Skills

Successful businesses know that investing in the next generation of leaders is critical to achieving growth over the long term. Designed for emerging managers and leaders, this program equips you with the decision-making skills required to expand your leadership capacity, deepen your understanding of core business functions, and improve your ability to lead cross-functional initiatives amid challenging global markets. Get in touch with us now for more details! We care for your development and growth!

Creative Inventive Thinking

In today’s competitive business environment, creative thinking is essential for firms that want to “stay ahead of the curve.” One of the key transitions in the journey from employee to leader is development of the ability to create solutions when confronted with problems. Join the Ford Motor Company, Intel, Motorola, LG, leading universities and others who already practice creative thinking using CIT to invent on demand. “CIT, A Revolutionary Creative-Inventive Thinking Method, Will Lead You Step-by-Step from Deadlocks to Breakthroughs”

 

Get in touch with us now for more details! We care for your development and growth!

Problem Solving Skills

Effective problem solving skills enable employees to analyze problems, identify problem severity and assess the impact of alternative solutions. Workplace training designed to develop problem solving skills helps employees to work more efficiently with co-workers, customers, partners and vendors. Trained participants learn to use available resources to resolve issues in a constructive manner. Training games, quizzes, activities and exercises including brainstorming activities, prepare participants for workplace situations..

 

Get in touch with us now for more details! We care for your development and growth!

Decision Making

Decision-making skills and assertiveness are both traits that appeal to employers. The ability to make effective decisions is a good leadership skill that earns favor with employers and can help you gain promotions. A healthy level of assertiveness at the right moments can strengthen your workplace relationships and reduce your long-term stress. Enhance your decision making skills with our Decision Making Confidence Clinic and be effective and get the job done.

 

Get in touch with us now for more details! We care for your development and growth!

Coaching and Counselling Skills

In today’s organization workplace, the manager’s duty is to ensure employee development and performance  whether it is being profitable or providing a service. In short, coaching focuses on employee abilities and counseling on attitudes. We provide you with coaching and counselling skills with our Coaching and Counselling Skills Program that will help transform your employees into high performers

 

Get in touch with us now for more details! We care for your development and growth!

Marketing For Non-Marketers

Marketing has always been the lifeline and the heart of any organization. Whether your organization is in manufacturing, service, retail or hospitality, every employee must learn to think and act like a marketer. From the security personnel to the receptionist all the way through to the top management, it’s time to BE a salesman or spokesperson for your organizations products and services. Learn some of the core skills of marketing that anyone can easily acquire through this highly motivating and exciting program. Bring the added sales revenue that your organization has been missing out all these years. Delight your Customers.

 

Get in touch with us now for more details! We care for your development and growth!

Bringing Out The "SUPER” in Every SUPERVISOR

Whether you were promoted over your peers; always a tough change! Or you were brought in from the outside; a completely different kind of challenge: it all in a day’s work for every supervisor. The techniques covered in this program will help to increase your credibility with employees and ease your transition into a management role.

 

Supervisors play a key role as the bridge between the ever-challenging middle management and the often chaotic shop floor level. Let this unique supervisory program help you make the transition from co-worker to supervisor.

 

Get to understand distinctive leadership styles and distinguishing yourself between buddy and boss, wearing the different hats as a supervisor and building a strong bonding with your boss by attending this valuable and insightful program.

 

Get in touch with us now for more details! We care for your development and growth!

Innovative and Inventive Thinking Skills – ELIT

Boost your creative thinking skills, advance your career and improve your financial standings. All this can be done in the comfort of your office or home with this unique and extremely innovative program on thinking skills! This program and workshop will provide participants a unique method from the principles of TRIZ and how you can learn it and use it to generate ideas that will make everyone stand in awe at how easy and yet useful thinking skills can be.

 

Creativity is fast becoming the No#1 competency of the future. Give your organization and your people the racer’s edge and stay ahead of the competition. Continue to delivery top-notch solutions at your workplace.

 

Get in touch with us now for more details! We care for your development and growth!

Applying Lean Practices in Healthcare and Services

The clear success of LEAN in other industries has stimulated its adoption in healthcare and other services. An ever-growing number of progressive organizations are reaping the benefits of LEAN. These include Toyota, General Electric, 3M, Ford Motors, Mayo Clinic, Cleveland Clinic, Amazon.Com and many other medium sized organizations. The success of these corporations with LEAN demonstrates the improvement results available to those who apply LEAN lessons and serves as a model for many other organizations.

 

As administrators, as engineers, as technicians, as managers; we are continuously driven to achieve excellent product or service quality, delivered in an efficient and totally synchronized flow, yet cost efficient. We acknowledge that some organizations may have very complex systems. So what keeps you from achieving perfect quality? Its really about bringing all those systems and people together by executing the 3Ms : MUDA, MURI and MURA. Let this program help your organization achieve just that!

 

Get in touch with us now for more details! We care for your development and growth!

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Management Skills

Areas of skills and practices are categorized according to the four major functions of management, planning, organizing, leading and coordinating. The four functions are actually highly integrated when carried out in the day-to-day realities of running an organization. Our program helps managers build their confidence in providing very useful of classifying the activities managers engage in as they attempt to achieve organizational goals.

 

Get in touch with us now for more details!.We care for your development and growth!

Project Management Skills

Managing projects is not easy, but it is a crucial task in the workplace. Project management skills helps project implementers the skills to manage their cost, quality and delivery time in a project.

 

Get in touch with us now for more details!. We care for your growth!

Finance for Non-Finance

Every personnel in the management level needs to understand finance if they are to play an effective role in helping their organization achieve its objectives. However, not every executive or manager needs the same level of skill and understanding as financial managers. A good knowledge of the key concepts of prudent financial management and modern financial accounting should equip all executives and managers with the knowledge they require.

 

Get in touch with us now for more details! We care for your development and growth!

Performance Measurement and Management

Performance management and performance measures can help organizations develop a continuous system of improvement.

 

Consistent performance measures can help reveal when a program or service is not being delivered properly or effectively, which can result in insufficient services to the customer. Skill up your resources in measuring and managing in their work: the core of excellent management.

 

Get in touch with us now for more details!. We care for your development and growth!

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