About this course
Since there is a positive correlation between the performance of individual employees and the overall performance of the organization, it is an organizational imperative for supervisors and managers to improve employee performance.
The role of front line managers is key to any performance management system which includes, but is not limited to, properly setting objectives and conducting appraisals. This course describes how to conduct eﬀective performance appraisal meetings and emphasizes the importance of coaching as a means of improving performance. The course will then explain to participants how performance feedback should be provided so that recipients are motivated to bridge the performance gaps they have.
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