Problem Solving & Conflict Resolution

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Problem Solving & Conflict Resolution

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About this course

Conflict occurs when parties perceive that, as a consequence to a disagreement, there’s a threat to their needs, interest or concerns. This highly interactive program aims to provide participants with a solid grounding on resolution foundational mindset, an arsenal of conflict resolution tools plus Neuro Linguistic Programming (NLP) mind technologies to enable them to turn conflicts to positive outcomes.