Why Should You Attend?

The ISO 9001:2015 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.

Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.

Who Should Attend?

• Auditors seeking to perform and lead Quality
• Management System (QMS) certification audits
• Managers or consultants seeking to master a Quality Management System audit process
• Individuals responsible for maintaining conformance with QMS requirements
• Technical experts seeking to prepare for a Quality Management System audit
• Expert advisors in Quality Management Course agenda

Learning Objectives

• Understand the operations of a Quality Management System (QMS) based on ISO 9001
• Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
• Understand the auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
• Learn how to lead an audit and audit team
• Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit
• Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011

Course Outline

Day 1. Introduction to Quality Management Systems (QMS) and ISO 9001

• Course objectives and structure
• Standards and regulatory frameworks
• Certification process h Fundamental concepts and principles of quality management
• Quality Management System (QMS)

Day 2. Audit principles, preparation and launching of an audit

• Fundamental audit concepts and principles
• Audit approach based on evidence and risk
• Initiating the audit
• Stage 1 audit h Preparing the stage 2 audit (on-site audit)

Day 3. On-site audit activities:

• Stage 2 audit
• Communication during the audit
• Audit procedures
• Creating audit test plans
• Drafting audit findings and nonconformity reports

Day 4. Closing the audit:

• Audit documentation and quality review
• Closing the audit
  Evaluation of action plans by the auditor
  Beyond the initial audit
  Managing an internal audit programme
  Competence, evaluation and closing the training

Day 5. Certification Exam

Examination

• Exam Duration: 3 hours

General Information

• Program Duration:  Five (5) Days
• This program is HRD Corp Claimable
• Completion of the certification program requires passing the examination at the last day of the program.