Introduction

The sales professional is usually the customer’s first point of contact with an organization. This fun and interactive workshop specifically looks into the importance of building sales relationships and at the same time equip and enhanced your sales personnel skills through powerful NLP technologies. Packed with case studies, best practices and examples, this program equips your salespeople with the advantage of a unique set of selling skills and also the art of building rewarding long term relationships with their clients.

Who Should Attend?

• All sales personnel

What Can You Learn?

Completion of this program will enable you to:

• Strategy for Insights Selling – a skill beyond conventional solution selling
• Building Personal Brand & Confidence
• The Sales Cycle
• Presenting Insights & Solutions
• Uncover Customer’s Buying Preference
• Reframing Objections to Opportunities
• Various Method of Closing the Sale

Course Outline

Module 1: Foundation

• Solution Selling vs. Insights Selling
• The 3 Steps to Insights Selling
• People Buy You First – Trustworthiness & Integrity
• The Art of Forward Thinking

Module 2: Rapport Building with Customers

• The Principles of Relationship Building
• Fundamentals of Reading Body Language
• Developing Sensory Acuity
• Uncovering Representational Systems
• Instant Rapport Strategies
• Pacing & Leading

Module 3: Enhancing Selling with NLP

• Pre-Framing Techniques
• Meta Modeling Precision Probing to create Value
• Build Tour Future by Ensuring Your Clients Success

Module 4: Enhancing Selling with NLP – Handling Difficult Situations

• NLP Chunking Techniques
• Context & Content Re-Framing Techniques
• De-Framing Techniques
• The 4 Basic Objections and Techniques to Handle Them

General Information:

• Duration:  Three (3) Days
• This program is HRDF Claimable