Introduction CCSM, (“Certified Customer Service Manager”), is a certification program designed by Saito University College (SUC) for service leadership & management skills focusing on customers and managing individuals who face customers or over the phone or any form of social media. This certificate program is dedicated to provide skills to leaders in customer service in any […]
Program Objectives & Overview Problem Solving & Decision-Making Workshop is a practical, interactive and discovery-based program designed to inspire your staff to think differently and think out of the box to solve problems. Thinking tools are employed to challenge their assumptions and perceptions to help them achieve breakthrough thinking in problem solving. The program provides practical […]
Certified Sales Professional – Prospecting and Cold Calling Telephone Skills, is a certification course designed for sales personnel who would like to enhance their skills with the right tools and techniques. The sales professional is usually the customer’s first point of contact with an organization. This fun and interactive workshop specifically looks into the importance of sales and at the same time equip and enhanced your sales personnel skills.
The sales professional is usually the customer’s first point of contact with an organization. This fun and interactive workshop specifically looks into the importance of building sales relationships and at the same time equip and enhanced your sales personnel skills through powerful NLP technologies.
Introduction CCSM, (“Certified Customer Service Manager”), is a certification program designed by Saito University College (SUC) for service leadership & management skills focusing on customers and managing individuals who face customers or over the phone or any form of social media. This certificate program is dedicated to provide skills to leaders in customer service in any […]
This certification program will test for an understanding of contemporary international logistics and supply chain management. The increasing integration of all functions of the firm requires that logistics and supply chain professionals must be aware of the impact that logistical decision-making has on other elements of the firm’s strategic goals and objectives
